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REPORT: Housing associations - quality assurance in care and support

A self-assessment tool for housing association managers wishing to establish the quality of their housing, care and support services. Adapted from a model developed by Audit Scotland it is designed to help organizations, directorates and teams arrive at i) a consensus around their current levels of maturity across 6 themes ranging from strategy to skills and ii) establish where they wish to be in a given timeframe – usually a year.

Published: May 2015

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